# I really want to subscribe! I can't pay((

**URL:** <https://discuss.lexicondj.com/t/i-really-want-to-subscribe-i-cant-pay/3531>\
**Category:** Questions & Help\
**Created:** [April 19, 2026, 10:35am UTC](https://discuss.lexicondj.com/t/i-really-want-to-subscribe-i-cant-pay/3531 "2026-04-19T10:35:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![rad3683](https://discuss.lexicondj.com/letter_avatar_proxy/v4/letter/r/94ad74/32.png) [@rad3683](https://discuss.lexicondj.com/u/rad3683)\
**Post date:** [April 19, 2026, 10:35am UTC](https://discuss.lexicondj.com/t/i-really-want-to-subscribe-i-cant-pay/3531/1 "2026-04-19T10:35:29Z")

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Hi! I tried to pay for a subscription “essential” with three cards, and a message appears: “We are sorry that your order cannot be accepted. We would like to help you complete this order. Please contact us for assistance.”

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**Author:** ![Christiaan](https://discuss.lexicondj.com/user_avatar/discuss.lexicondj.com/christiaan/32/10_2.png) [@Christiaan](https://discuss.lexicondj.com/u/Christiaan)\
**Post date:** [April 19, 2026, 1:37pm UTC](https://discuss.lexicondj.com/t/i-really-want-to-subscribe-i-cant-pay/3531/2 "2026-04-19T13:37:48Z")

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Hi! The best path is usually to ask FastSpring (the payment provider) what is going on, they can tell you more: [FastSpring Buyer Support](https://fastspring.com/consumer-support-form/)

I can’t see it myself