# I think I lost all my music after trying to get a playlist off Spotify I can’t get my crates back

**URL:** https://discuss.lexicondj.com/t/i-think-i-lost-all-my-music-after-trying-to-get-a-playlist-off-spotify-i-can-t-get-my-crates-back/3331
**Category:** Uncategorized
**Created:** [October 30, 2025, 6:34pm UTC](https://discuss.lexicondj.com/t/i-think-i-lost-all-my-music-after-trying-to-get-a-playlist-off-spotify-i-can-t-get-my-crates-back/3331 "2025-10-30T18:34:15Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![richboy856](https://discuss.lexicondj.com/letter_avatar_proxy/v4/letter/r/a88e4f/32.png) [@richboy856](https://discuss.lexicondj.com/u/richboy856)
#### Post date: [October 30, 2025, 6:34pm UTC](https://discuss.lexicondj.com/t/i-think-i-lost-all-my-music-after-trying-to-get-a-playlist-off-spotify-i-can-t-get-my-crates-back/3331/1 "2025-10-30T18:34:15Z")

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I think I lost all my crates trying to copy a playlist off Spotify with lexicon

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### Author: ![Christiaan](https://discuss.lexicondj.com/user_avatar/discuss.lexicondj.com/christiaan/32/10_2.png) [@Christiaan](https://discuss.lexicondj.com/u/Christiaan)
#### Post date: [October 30, 2025, 7:56pm UTC](https://discuss.lexicondj.com/t/i-think-i-lost-all-my-music-after-trying-to-get-a-playlist-off-spotify-i-can-t-get-my-crates-back/3331/2 "2025-10-30T19:56:39Z")

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Not sure what you did but you can get your crates back from a backup, see [How to restore a Lexicon or DJ app backup?](https://www.lexicondj.com/guide/how-to-restore-a-lexicon-or-dj-app-backup)

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### Author: ![richboy856](https://discuss.lexicondj.com/letter_avatar_proxy/v4/letter/r/a88e4f/32.png) [@richboy856](https://discuss.lexicondj.com/u/richboy856)
#### Post date: [October 30, 2025, 10:23pm UTC](https://discuss.lexicondj.com/t/i-think-i-lost-all-my-music-after-trying-to-get-a-playlist-off-spotify-i-can-t-get-my-crates-back/3331/3 "2025-10-30T22:23:57Z")

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I’ve tried that still can’t get them back. I downloading a playlist from Spotify then went back to serato all my music was gone

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### Author: ![richboy856](https://discuss.lexicondj.com/letter_avatar_proxy/v4/letter/r/a88e4f/32.png) [@richboy856](https://discuss.lexicondj.com/u/richboy856)
#### Post date: [October 30, 2025, 10:55pm UTC](https://discuss.lexicondj.com/t/i-think-i-lost-all-my-music-after-trying-to-get-a-playlist-off-spotify-i-can-t-get-my-crates-back/3331/4 "2025-10-30T22:55:31Z")

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Credit my money back I dont want your device and your support isn’t good

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### Author: ![Christiaan](https://discuss.lexicondj.com/user_avatar/discuss.lexicondj.com/christiaan/32/10_2.png) [@Christiaan](https://discuss.lexicondj.com/u/Christiaan)
#### Post date: [November 1, 2025, 6:59am UTC](https://discuss.lexicondj.com/t/i-think-i-lost-all-my-music-after-trying-to-get-a-playlist-off-spotify-i-can-t-get-my-crates-back/3331/5 "2025-11-01T06:59:40Z")

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You can get a refund here, no problem at all: [Support | Lexicon DJ - DJ Library Management](https://lexicondj.com/support#request-refund)
