# Rekordbox sync to Serato , only transferring empty crates no songs. Music files are located on a external drive

**URL:** <https://discuss.lexicondj.com/t/rekordbox-sync-to-serato-only-transferring-empty-crates-no-songs-music-files-are-located-on-a-external-drive/3653>\
**Category:** Serato\
**Created:** [August 11, 2026, 2:21pm UTC](https://discuss.lexicondj.com/t/rekordbox-sync-to-serato-only-transferring-empty-crates-no-songs-music-files-are-located-on-a-external-drive/3653 "2026-08-11T14:21:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![farchelo\_23360](https://discuss.lexicondj.com/user_avatar/discuss.lexicondj.com/farchelo_23360/32/3266_2.png) [@farchelo\_23360](https://discuss.lexicondj.com/u/farchelo_23360)\
**Post date:** [August 11, 2026, 2:21pm UTC](https://discuss.lexicondj.com/t/rekordbox-sync-to-serato-only-transferring-empty-crates-no-songs-music-files-are-located-on-a-external-drive/3653/1 "2026-08-11T14:21:55Z")

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Hey, I’m a Rekordbox user, but I want also have my library on Serato. I have a MacBook and I haven’t been able to transfer my library. All my music is on an external SSD. I have done the full sync to Serato, but when I open Serato after doing the sync I only see the majority of the crates, but they don’t have the songs in them. I try troubleshooting by renaming the library folder in the Serato folder in the external drive but it did not work. I also try renaming the _Serato_ folder. but it also did not work. How can I fix this problem? I have installed the Serato app completely and reinstalled it to start the process fresh, I still no luck. Please help.

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**Author:** ![Christiaan](https://discuss.lexicondj.com/user_avatar/discuss.lexicondj.com/christiaan/32/10_2.png) [@Christiaan](https://discuss.lexicondj.com/u/Christiaan)\
**Post date:** [August 15, 2026, 12:22pm UTC](https://discuss.lexicondj.com/t/rekordbox-sync-to-serato-only-transferring-empty-crates-no-songs-music-files-are-located-on-a-external-drive/3653/2 "2026-08-15T12:22:44Z")

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Hi,  
You’re syncing to Serato 4 right?  
You can try deleting the `/Users/chris/Library/Application Support/Serato/Library` folder and the `Music/_Serato_` folder before the sync, start Serato and close it, then try the sync again.

That gives you a fresh start for Serato 4 and will probably help.

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**Author:** ![Christiaan](https://discuss.lexicondj.com/user_avatar/discuss.lexicondj.com/christiaan/32/10_2.png) [@Christiaan](https://discuss.lexicondj.com/u/Christiaan)\
**Post date:** [August 15, 2026, 12:23pm UTC](https://discuss.lexicondj.com/t/rekordbox-sync-to-serato-only-transferring-empty-crates-no-songs-music-files-are-located-on-a-external-drive/3653/3 "2026-08-15T12:23:31Z")

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If you still get the same issue, I’ll be happy to look at your Serato files and see what is going on but will require some digging
