# Sync seems not to work
**URL:** https://discuss.lexicondj.com/t/sync-seems-not-to-work/1077
**Category:** Bug Reports
**Tags:** lexicon
**Created:** [January 12, 2023, 4:17pm UTC](https://discuss.lexicondj.com/t/sync-seems-not-to-work/1077 "2023-01-12T16:17:58Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@ddirickx](https://discuss.lexicondj.com/u/ddirickx)
#### Post date: [January 12, 2023, 4:17pm UTC](https://discuss.lexicondj.com/t/sync-seems-not-to-work/1077/1 "2023-01-12T16:17:58Z")
Sync seems not to work.
A first click on the “Sync to …” button does nothing.
A second click on it and the button is greyed out but nothing happens.
The button stays in this state indefinitely.
I have the same issue on both my mac and my Windows laptop.
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### Author:  [@Christiaan](https://discuss.lexicondj.com/u/Christiaan)
#### Post date: [January 12, 2023, 5:14pm UTC](https://discuss.lexicondj.com/t/sync-seems-not-to-work/1077/2 "2023-01-12T17:14:03Z")
Hi! Thanks for uploading the logs.
It might be that an underlying process is being blocked. Can you try without a virus scanner or other security software? It might be that a process called `beatshift-scanner.exe` is not allowed to be run.
Also try a computer restart, can sometimes help solve issues.
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### Author:  [@system](https://discuss.lexicondj.com/u/system)
#### Post date: [February 11, 2023, 5:14pm UTC](https://discuss.lexicondj.com/t/sync-seems-not-to-work/1077/3 "2023-02-11T17:14:13Z")
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