Changes in Mobile App not syncing

Hey,

I’ve been on Lexicon for over a year now, just recently upgraded to the premium plan so I could edit my library on the go. However, when syncing the changes I’ve made as a test, nothing happened in my Lexicon library. Thankfully I didn’t do too much work but it’s still annoying to spend 30 minutes on a task for no reason.

Anyway, I’ve tried syncing on both my iPad and my Android, same result. The mobile apps update with any changes that are made on my Mac, but my Mac’s Lexicon app doesnt update any changes made on the other devices. Ive tried both the “Sync Now” and “Upload Only” options. I cant find any instructional videos on this on YouTube either.

Is there anything I can do on my end or is the feature just broken?