Error code 126 when trying to play track

Lexicon Bug Reports
1

Please fill in this bug report template:

Lexicon version: 1.6.6
Operating system (remove one): Mac

Bug description: When trying to play a song I get "Unable to play: UserError: Unable to read track (code 126).

Edit: I should say, I have just moved onto a new laptop. I downloaded and logged into Lexicon and downloaded my library cloud backup. My music is stored on an external drive which has the same name on the new machine.

Step by step to reproduce:

Screenshot:

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2

Try using Cleanup from the Help menu at the top

3

I’ve tried all the different cleanup options with no success.

I have just moved onto a new laptop. I downloaded and logged into Lexicon and downloaded my library cloud backup. My music is stored on an external drive which has the same name on the new machine.

4

Not sure if this is related, or a different issue

Screenshot 2024-04-17 at 19.02.21
Screenshot 2024-04-17 at 19.02.21896×564 41 KB

5

Did you try a restart? Could also be a virus scanner or something if you have one.

6

Looking at your logs, it may be that you need to install Rosetta 2: If you need to install Rosetta on your Mac - Apple Support

Also run Cleanup again on Temporary Files

7

YES! That worked, thank you!

Apple’s support page wasn’t that helpful but a quick Google showed me how to force a Rosetta install.

Thanks for your help

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