File Art & Tagging Problems when exporting to Rekordbox - Don't know source of the problem

Software Rekordbox
1

I’m on the latest version of Lexicon on Mac and I have at present a Basic subscription. I’m using Rekordbox 7 latest release (7.0.4.0021)

I decided to completely wipe and reboot my Rekordbox library. I used the ‘non-XML’ sync to RB7, kept the RB cloud option off, and turned off auto-analyse and kept the RB ‘cloud analyse’ option on. As I analysed the tracks (so far so good for that) I noticed about 3/4 were missing the file art. When I Googled this, the first hit was the Lexicon manual instructions to reload the tags.

When I did this, the file tags in RB were completely stripped of everything except ‘track title’ (= file name in the actual music files). I did check that I had already (a few days ago) written tags to file for all music files in Lexicon. When I viewed the files in Finder, all the correct tag information is present. But when I reload these in RB, they’re all stripped.

Any advice? I don’t think I overlooked anything here - I had first brought over the comment/key tag from MIK but had adhered (as far as I can see) to the advice in the knowledge base about that.

Is it possible - given that everything looks as it should leaving Lexicon en route to RB - that this is some kind of Rekordbox problem/bug?

If it matters, I reproduced the problem using both the direct and then also the XML sync options (I tried the other one to see if it made any odds).

2

Hmm it sounds right, writing file tags in Lexicon and reloading in RB should result in the same tags.

You can check if it is a RB bug by copying one of these files, drag into RB and reload tags. So no Lexicon involved for this test track.

But if the album art reloads, you can just do another sync from Lexicon to RB to add all the other info again.

3

Thanks for this. So I did exactly as advised, and again with this file - tags stripped for all but file name. So I’ll get in touch with Rekordbox. Plus, as a comparison I did a sync to Traktor (which I don’t use any more) and the sync worked like a charm - album art and everything!

Really appreciate your prompt response and advice :+1:

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