Bug description: Used Cloud to download files, more then half are unsupported file type, (1693274660). Rekordbox of course does not recognize the file, and will not play the audio. Lexicon, however will play the audio and allow most edits and tasks except “Generate Cue Points”.
Step by step to reproduce: I uploaded my entire library to the cloud a minimum 3 weeks ago. I needed to merge several unorganized and very old external hard drives, with my current pc’s internal hard drive, but also lacked the “upfront” space to hold everything before removing duplicates. I was able to upload the entire library, around 100,000 files with no hiccups, notifications, flags, or emails from lexicon. Everything has been working fine for almost 2 months. 2 or 3 days ago, I was able to free up enough duplicates and “broken” files on the drive I wanted them merged too. I deleted the library on my pc, maybe 35k files, and then disconnected the other externals hard drives. When i go back into lexicon, still everything seems fine. I use the tool to start downloading all the files, check in a day later or so and notice the file extension is weird. The music still plays through lexicon as usual, except the cue generation tool now gives me a file not supported failure and response. I also tried testing the sync to rekordbox, and of course it does not recognize the file or even play the audio.
I don’t think Lexicon did this but something else. Because in your logs I’m seeing a lot of errors on files like D:/Music/01 GoodVibes/Billy Joel/._Root Beer Rag - Billy Joel - Streetlife Serenade [1974] - Pop.mp3
Notice the ._ which is a mac thing. Which is strange because you use Windows, but it seems Mac was involved at some point?
These are your cloud files:
Seems that Mac has duplicated your files before uploading. Those ._ files are all empty files.
I still don’t know where the weird numbers come from but I really don’t think Lexicon did that because I can’t think of any way that happened
Thank you for your continued assistance. However, as mentioned in my initial post, " I was able to free up enough duplicates and “broken” files on the drive I wanted them merged too.". I am not interested in the duplicates, and i have those backed up on drives. Roughly 49k files share this weird file extension, when they were originally either mp3, .wav, or .m4a, and only a portion of those i have backed up on drives.
I am running 1 last “Find Broken Tracks” tasks, to try and figure out exactly how many files I don’t have backed up.
So, I’m still not sure exactly what happened, but. I restored to a database i was last happy with, then used the find broken tracks tool to download the files to a new location. If I’m remembering correctly the only difference this time, I unchecked the include all cloud storage files option. So when it started downloading this time, it only downloaded the missing 50556 files from the database i was happy with, instead of the 100k+ files it downloaded last time.
As for the file format error, i still don’t know how that happened, but as of right now all files in my library are in the proper format and working 100%.
