Problem with Sync to Serato 4 - Tracks missing

djkarlberg · August 8, 2026, 4:16pm

Please fill in this bug report template:

Lexicon version: Newest
Operating system (remove one): Mac

Bug description:

Not every Playlist but I’d say around 90% off all tracks are syncing correctly, 10% are missing. I can see all of them in Lexikon, when I download a m3u from it and bring it to iTunes(Apple Music),

Step by step to reproduce:

I can see all of them in Lexikon, when I download a m3u from it and bring it to iTunes(Apple Music), all of the appear. When I sync to Serato, a lot are missing.

Screenshot:

I thought it isn’t needed, but you can tell me which information you need and I will provide it. It’s a big problem for me at the moment if I don’t know which songs are missing.

Christiaan · August 10, 2026, 12:41pm

By missing do you mean its not in serato at all or it is there but shows the file missing?

djkarlberg · August 10, 2026, 3:21pm

No they dont show up at all in Serato. Some lists are empty, some songs in some lists are missing. I think I first had the problem in may, since then I see it sometimes, but not always.

Christiaan · August 15, 2026, 12:20pm

Is there anything the same about those missing tracks? Like all streaming or all from the same external drive?

djkarlberg · August 17, 2026, 12:44pm

Hello,

No not at all, I‘m neither using streaming songs nor an external drive.

No similarity between the songs…

Christiaan · August 17, 2026, 6:01pm

Can you upload the Serato 4 database file? And let me know which track you are missing so I can look for it there.

You can find it here ~/Library/Application Support/Serato/Library
Just zip and upload that entire folder. You can upload with this link: http://upload.lexicondj.com