Recently purchased a subscription, and now software can't find it

Lexicon Bug Reports
1

Hi, I recently bought a subscription. It was working initially, immediately after my payment. But after a few hours I reopened the app and it says that You are in demo mode.

Been trying to restart the app but not changing.

Could you please assist? Thank you.

2

Hi! Did you log out and maybe sign in with a different email?

If you PM me your Lexicon email address, then I can check your account

3

Hello, under account it is the same email. I will PM you my email address

4

Hey @Christiaan not sure how to PM you, don’t seem to get the option to do so.

5

Found it under your forum email, it should work again now. Restart Lexicon and you should be good :+1:

6

Awesome, thanks a lot. The app works now. :wink:

1 Like
7

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