Today I restored WINDOWS to factory settings
New WINDOWS install
New SERATO install
New LEXICON install
Serato DB saved in backup before WIN factory install and moved from backup to MUSIC folder (where it was located prior)
I have reboot and reinstalled LEXICON multiple times with no success
Lexicon now does not import Serato DJ, observed for over 10 mins
Did you install Serato?
Resolved
Uninstalled Lexicon again
Manually delete all LEXICON remnants
Cleaned out Registery
Reinstalled older version of Lexicon
Import Serato - NOW working
Updated Lexicon to latest version
Edit,
Latest Version will not Sync/export
will roll back to the version Lexicon Installer 1.1.26
I’m releasing a beta update tomorrow. It has a small fix there that you can try.
Hello, I was using version 1.2.3 without any issues, then wanting to be more up-to-date I installed the BETA 33 version
Which has reverted back to this same problem
Can you upload your logs, from the Help menu? Put the forum link in the description please
Done,
I had to roll back to 1.1.26 again (found an old installation) to get Lex to work
What windows version are you on? Can you check under System in Windows?
This info
| OS Name | Microsoft Windows 11 Home |
|---|---|
| Version | 10.0.22621 Build 22621 |
| Other OS Description | Not Available |
| OS Manufacturer | Microsoft Corporation |
| System Name | LEED1981 |
| System Manufacturer | Dell Inc. |
| System Model | XPS 15 7590 |
| System Type | x64-based PC |
| System SKU | 0905 |
| Processor | Intel(R) Core™ i9-9980HK CPU @ 2.40GHz, 2400 Mhz, 8 Core(s), 16 Logical Processor(s) |
| BIOS Version/Date | Dell Inc. 1.19.0, 14/09/2022 |
| SMBIOS Version | 3.2 |
| Embedded Controller Version | 255.255 |
| BIOS Mode | UEFI |
| BaseBoard Manufacturer | Dell Inc. |
| BaseBoard Product | 0T8KGX |
| BaseBoard Version | A00 |
| Platform Role | Mobile |
| Secure Boot State | On |
| PCR7 Configuration | Elevation Required to View |
| Windows Directory | C:\WINDOWS |
| System Directory | C:\WINDOWS\system32 |
| Boot Device | \Device\HarddiskVolume1 |
| Locale | United Kingdom |
| Hardware Abstraction Layer | Version = 10.0.22621.819 |
| Username | LEED1981\leed1 |
| Time Zone | GMT Standard Time |
| Installed Physical Memory (RAM) | 32.0 GB |
| Total Physical Memory | 31.7 GB |
| Available Physical Memory | 24.1 GB |
| Total Virtual Memory | 33.7 GB |
| Available Virtual Memory | 24.1 GB |
| Page File Space | 2.00 GB |
| Page File | C:\pagefile.sys |
| Kernel DMA Protection | On |
| Virtualisation-based security | Not enabled |
| Windows Defender Application Control policy | Enforced |
| Windows Defender Application Control user mode policy | Audit |
| Device Encryption Support | Elevation Required to View |
| Hyper-V - VM Monitor Mode Extensions | Yes |
| Hyper-V - Second Level Address Translation Extensions | Yes |
| Hyper-V - Virtualisation Enabled in Firmware | Yes |
| Hyper-V - Data Execution Protection | Yes |
In the logs it shows that it can’t execute a windows shell command so maybe that is missing or something is wrong.
Try a restart and a windows update, might fix things.
Otherwise maybe your Windows is not allowing Lexicon to run those commands or something, I’m not really sure.
Windows is fully updated
Hmm, why does Lex work in 1.1.26 and not later versions?
There might have been a change after that version. But that command it uses (you can see it in the logs) should always work. You can try running the command yourself in a command prompt and see if that does work. That’s what I would to do figure this out.
Please send me the CMD, I will execute
Installed v1.2.3
Run as admin
Still not working
(also did some google searching in vain to repair “shell” problems, made some reg adjustments etc)
Disabled all virus and security, no improvement
This is one of the commands it tries to run in powershell: C:\Windows\System32/wbem/wmic logicaldisk where "DriveType=2 or DriveType=3" get Name,VolumeName,FileSystem /format:csv
