Subscription Issue

Brian_B · January 3, 2024, 3:08pm

I am a Pro Member, & was just charged $39 today. Opened up lexicon DJ and have a message saying I’m in Demo Mode. Please Help.
Thank You Brian

Christiaan · January 3, 2024, 5:09pm

Seems something went wrong there, I’ve corrected it. You should be good, you may need to restart Lexicon

Brian_B · January 3, 2024, 5:18pm

Thank You. It works now.

grimbly · February 15, 2024, 2:26pm

Hello,

I had to re-install Lexicon today, and it is reporting that my subscription has expired, I paid for it via PayPal a couple of days ago - any idea why this is happening and can you possibly help ?

Thanks!

Christiaan · February 15, 2024, 3:03pm

Sounds like you might be logged in with the wrong email

PM1 · October 21, 2024, 9:25am

i renewed my subscription today and had a confirmation email but still have this demo message.
Don’t understand why . Could you help please ??

Christiaan · October 21, 2024, 1:33pm

Can you PM me your order reference? It looks like LEXICON123-456 in an email from FastSpring.
I will get it all sorted

PM1 · October 21, 2024, 4:13pm

Done @Christiaan
Thks

PM1 · October 22, 2024, 6:45am

Many Thks @Christiaan , it works !!